Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit www.shield.ai. Follow Shield AI on LinkedIn, X, Instagram, and YouTube.  What you'll do: • Work with the Product Owner and Chief Engineer to understand customer product needs (across the CCA program office, platform providers, and operational end users) and to determine priority, separating must-have capability from deferrable scope • Elicit and validate needs and priorities from the customer, including official guidance and scoping documents, and from operational subject matter experts or surrogate end users as available • Translate customer intent into customer needs into user stories and epic descriptions — including value proposition, success criteria, acceptance criteria, expected effort and timeline, dependencies, risks, and preconditions for success — against which feature crews can execute their sprints • Own day-to-day management of the Shoal 1 epic backlog across feature crews, including maintaining traceability with customer requirements, refining the backlog, and monitoring backlog updates to ensure changes in priority or scope are surfaced and their rationale documented appropriately • Provide a product perspective to feature crews at Shoal 1-specific sprint planning and review ceremonies, by maintaining an informal integrated product map of epics, interfaces, dependencies, and program milestones • In collaboration with the Shoal Lead, manage dependencies across shoals, and carry integration decisions and associated implementation implications through to the respective shoal or feature crew leads, or collaboration partner • In collaboration with the Shoal Lead, support development and integration of the operator interface, primarily through the backlog — the HMI feature crew owns delivery, the Shoal Lead owns requirements and acceptance, and the APO owns description, communication, and prioritization of epics • Keep protected weekly hands-on time in the operator interface, so that HMI-specific epics and instructions can be written from first-hand use rather than second-hand reports • Support the platform integration crew in their interaction with vendors • Act as translator across disciplines — normalize preferred terminology and make specialist discussion accessible to the whole team, ensuring general consistency • Support other shoals (e.g., Systems Engineering, T&E) through observation of operator-in-the-loop (OITL) activity and by providing feedback in review sessions Required qualifications: • Bachelor's degree in engineering, computer science, aerospace engineering, cognitive systems engineering, human factors, or a related technical field; or equivalent military or operational experience • 3+ years in product ownership or a related field (e.g., customer experience, human factors, cognitive systems engineering, human-machine teaming, systems engineering, or technical program management for complex software or aerospace systems) • Hands-on proficiency with Jira and Confluence as systems of record, including demonstrated experience authoring and managing epics, user stories, and acceptance criteria in an agile environment • Demonstrated ability to hold an integrated view of a complex product across distributed documentation and multiple engineering disciplines • Willingness to become a hands-on user of the operator interface, independently installing, configuring, and running mission scenarios • Working technical fluency in mission autonomy, autonomous systems, flight software, ground control systems or HMIs, or avionics interfaces • Exceptional written and oral communication, and proven ability to translate information across technical audiences without diluting technical accuracy • Strong problem solving skills, including sound decision making and judgment under ambiguity with minimal supervision • Ability to work effectively, both independently and as part of a team • Must be a U.S. person as defined under ITAR • Active U.S. DoD Secret security clearance is required at time of hire. Must be eligible for, and capable of obtaining and maintaining, Top Secret, SCI, and/or Special Access Program (SAP) level clearance/access • Ability to travel domestically approximately 15–25% Preferred qualifications: • Experience supporting a U.S. Air Force, Navy, or joint aviation program of record involving uncrewed or autonomous collaborative platforms • Familiarity with the A-GRA, A-GRI, UCI messaging, or other modular open systems architectures • Experience with airworthiness, functional safety, or assurance-driven software processes and certification artifacts • Exposure to flight autonomy, vehicle management systems, or aircraft-level integration and flight test campaigns • Experience with C2 or HMI products for uncrewed systems (e.g., STANAG 4586, MAVLink, CoT, TAK) • Formal grounding in product, human factors, or cognitive systems engineering methods • Experience supporting OITL evaluations, test and evaluation campaigns, or functional check flight activity as a product or human factors representative • Proficiency with systems and process modeling tools (e.g., Cameo), and with reading interface control documents (ICDs) • Experience establishing decision logs, change control, or product governance in a program that previously lacked them • Experience coordinating directly with platform manufacturers, primes, or government program offices • Military aviation, flight test, or uncrewed aircraft systems operational experience • Advanced degree in engineering, business (e.g., MBA), or related field (e.g., computer science, aerospace, cognitive systems engineering, human factors) • Current or prior Special Access Program (SAP) or Sensitive Compartmented Information (SCI) access Full-time regular employee offer package: Pay within range listed + Bonus + Benefits + Equity   Temporary employee offer package: Pay within range listed above + temporary benefits package (applicable after 60 days of employment)   Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check. Military fellows and part-time employees are not eligible for benefits. Please speak to your talent acquisition representative for more information.   ###   Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.